Privacy Policy

Last Updated: 2026-08-19

Privacy at a Glance

  • What we collect: Account details, identity verification, payment info, and technical device data.
  • Why we collect it: To manage your account, process transactions, prevent fraud, and ensure legal compliance.
  • Who sees it: Only our internal authorized staff and trusted service partners (payment/verification providers).
  • How long we keep it: For the duration of your account activity and as required by Malaysian law.
  • Your control: You can request data access, correction, or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy describes how telegram88 collects, uses, and protects the information of our users based in Malaysia. By registering an account or using our services, you agree to the practices described in this document.

This policy applies solely to the services provided on this website. It does not apply to third-party websites, payment gateways, or external links that you may visit after leaving our platform. We encourage you to review the privacy policies of any third-party service you interact with.

2. Personal Information We Collect

We collect information necessary to provide a secure gaming environment and fulfill our operational requirements:

Account and Identity Data

Information provided during registration to establish your identity and create a unique account profile.

Verification Documents

Documents required for "Know Your Customer" (KYC) processes to verify your age and legal identity, ensuring compliance with gaming regulations.

Payment Data

Information required to process deposits and withdrawals, including transaction IDs and account details provided through our partner payment processors.

Gaming and Transaction Activity

Records of your bets, winnings, losses, and transaction history to maintain account accuracy and detect suspicious patterns.

Technical and Device Data

IP addresses, browser types, device identifiers, and operating system information used for security, fraud prevention, and site optimization.

Support Communications

Records of interactions with our customer service team to resolve issues and improve our service quality.

3. How We Collect Data

We obtain information through three primary channels:

  • Directly from You: Information you enter during registration, verification, or when contacting support.
  • Automatically: Data collected through cookies and server logs while you browse and interact with our platform.
  • Partner Service Providers: Information received from our payment providers and identity verification partners to validate transactions and identities.

4. Why We Use Data

Your data is used for the following legitimate purposes:

  • Account Management: Maintaining your profile and providing a personalized user experience.
  • Financial Processing: Executing deposits and withdrawals efficiently.
  • Security and Compliance: Verifying age, identity, and preventing fraud or the creation of multiple accounts.
  • Service Improvement: Analyzing site usage to optimize performance and display relevant content.
  • Legal Obligations: Fulfilling requirements applicable to gambling operators in Malaysia.
  • Marketing: Sending promotions and updates, but only if you have explicitly opted in to receive them.

5. When We Share Data

We do not sell your personal data to third parties. We only share information in the following circumstances:

  • Service Providers: With payment processors, identity verification services, and technical infrastructure providers essential to our operations.
  • Legal Requirements: When required by law to respond to valid legal requests or to comply with regulatory authorities.
  • Fraud Prevention: With specialized services to detect and prevent illegal activities.

6. How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: Use of industry-standard encryption for data in transit between your device and our servers.
  • Access Control: Strict internal policies ensuring that only authorized personnel have access to sensitive user data.
  • Data Isolation: Payment information is handled through secure, isolated channels via our payment partners.
  • Continuous Monitoring: Regular system monitoring to identify and mitigate potential security threats.

7. Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and maintain security. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your circumstances, you have the following rights regarding your data:

  • Access and Correction: Request a copy of your data or correct inaccuracies.
  • Deletion and Portability: Request the removal of your data or its transfer to another service.
  • Objection and Withdrawal: Object to certain types of processing or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Note that some data must be retained even after account closure to comply with anti-money laundering and gambling regulations.

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we will retain specific data for the timeframe required by applicable law in Malaysia to meet legal and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated data. Parents or guardians who believe a minor has created an account should report this to us via our support page.

11. Cross-Border Transfers

Some of our trusted service providers may operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are in place to maintain the privacy and security of your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates will be published on this page. We encourage you to regularly check the "Last Updated" date at the top of this page to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to our dedicated team through the Support page. We are committed to addressing your privacy inquiries promptly through our official communication channels.